Frequently Asked Questions

Yep — that was the whole point. We spent six months developing our own hat shape specifically so it sits right on everybody, not just one type of head. It's the thing we hear most in reviews: it's the first hat that's ever actually fit right.

Citrusy hats are designed in-house, so our styles are exclusive to our brand. Many styles feature 2 to 4 embroidered designs, including 3D embroidery, and are built on a proprietary shape made for a comfortable fit.

Trucker hat — our classic. Structured front, high crown.

Athletic trucker hat — slightly lower profile with a performance feel. Great for gameday and workouts.

Baseball dad cap — soft, unstructured front with a curved brim. The easy everyday one.

Unstructured hat — relaxed crown that sits closer to your head.

Cowboy bucket hat — our western take on a bucket. Shaped brim, big personality.

Foam & mesh packs — multi-hat bundles when you can't pick just one.

All Citrusy adult hats are one size fits most with an adjustable snap back closure. Combined with the padded headband and our custom-developed hat shape, they fit a wide range of head sizes comfortably. Kids hats are sized separately and can be found in the Citrusy Family Collection.

Every single one. Our designs are created in-house by our own team — you won't find them anywhere else, and we're not pulling from a catalog of stock graphics. That's the whole reason people keep coming back for the next drop.

Spot clean with cool water and a little mild soap, then let it air dry with the crown supported so it keeps its shape. Skip the washing machine and definitely skip the dryer — heat is what warps a good hat.

Yes — we keep our compliance and safety documentation on file and available. You can view our certifications here.

Yes. Citrusy offers free shipping on U.S. orders over $50. Since many hats are priced around $34.99, two hats usually gets you to free shipping.

Citrusy currently ships within the United States only. We know our international fans want in on the fun and we appreciate every single one of you. Stay tuned because we're always working on what's next. 🍊

We move fast to get orders out the door, so changes and cancellations are not always possible once an order is placed. Email us at info@shopcitrusy.com as soon as possible and we'll do everything we can to help. The sooner you reach out, the better.

Citrusy offers a 30-day return window from the delivery date. Items must be unused, unworn, and in original packaging with tags attached; sale items, gift cards, and holiday boxes are final sale. View full policy here

If your item arrives damaged, defective, or incorrect, email info@shopcitrusy.com right away with your order number and a photo of the issue. The team will review it and help resolve the issue.

Yes. Citrusy offers custom embroidered hats for weddings, bachelorette parties, brand merchandise, corporate events, and more. Custom orders start at 50 pieces. Check out our custom and wholesale page for more info.

Yes. Citrusy offers wholesale pricing for retailers and bulk buyers. To request pricing and details, fill out the Custom + Wholesale on our custom and wholesale page.

Citrusy has an affiliate program for creators, influencers, and fans of the brand. The application and program details are available on the collab page.

Two married couples — Nick and Taylor in Minnesota, Jake and Courtney in Texas — who started this in 2020 as a family side hustle. Since launching the trucker hat line in 2022 we've sold over 200,000 hats, and we still can't quite believe it. Meet the team.